Privacy Policy

At Inhabit, your privacy is not an afterthought. It is a foundational design principle. We believe residents deserve a civic platform that treats their data with the same respect that a trusted neighbor would. We are not a social media company. We do not build individual behavioral profiles. We do not sell your data. We collect only what is genuinely necessary to connect you to your community.

If you have any questions about our privacy practices, please contact us at hello@inhabitapp.co.

1. Scope and Who This Policy Covers

This Privacy Policy applies to all users of the Inhabit mobile and web application and any related services (collectively, the “Service”). It describes what information we collect, how we use it, and the rights you have over your data.

2. Information We Collect

2a. Information You Provide at Account Creation

When you create an Inhabit account, we ask for a limited set of information necessary to personalize your experience and connect you to the right community:

• Name provided (first and last)
• Email address
• Town or municipality of residence
• Associated neighborhood or commercial district
• Associated precinct
• Password (stored in hashed, non-reversible form; we never store your plaintext password)

This is the primary personal information we hold. We do not ask for your phone number, date of birth, gender, race, income, or other personal attributes unless you choose to share them in a community post.

2b. Information We Do NOT Collect

We do not collect: Precise GPS or continuous location data • Contacts, photos, or microphone access • Social graph or relationship data • Cross-app or cross-site behavioral data • Device identifiers used for advertising targeting • Biometric data of any kind

2c. Automatically Collected Technical Information

Like all web services, we receive certain technical information when you use the app. This includes:

• IP address (used to detect abuse and improve security; not used for tracking or advertising)
• Device type and operating system version (for troubleshooting and compatibility)
• App version and crash reports (to fix bugs and improve stability)

This technical data is used solely to operate and improve the Service. It is not combined with your personal information to build a profile of your behavior.

2d. Anonymized Community-Level Analytics

Inhabit uses aggregated, anonymized data to understand community engagement patterns—for example, which categories of local events generate the most interest in a given town. This analysis:

• Is not traced back to any individual user
• Is used to improve content relevance for the whole community
• May be shared with municipal partners in aggregated form (e.g., “68% of residents in this town engaged with events tagged ‘parks’ this quarter”)

We do not create individualized behavioral profiles. We do not track what you looked at, how long you spent on a post, or use that information to drive engagement through algorithmic manipulation.

We use the information we collect solely to:

• Create and maintain your account
• Deliver community information relevant to your town
• Send you notifications about local events and updates (which you can control in app settings)
• Respond to support requests or questions you send us
• Detect and prevent fraud, abuse, or security incidents
• Comply with applicable law

We do not use your information to:

• Build a behavioral profile for advertising targeting
• Sell, rent, or license your personal data to third parties
• Serve you personalized advertisements based on inferred interests or behavior
• Optimize for time-in-app or compulsive engagement

Our goal: To get you the right local information quickly, so you can get off your phone and into your community.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
• To manage Your requests: To attend and manage Your requests to Us.
• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
• With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

To request account and data deletion, please contact hello@inhabitapp.co with the following information:

• Name and/or email associated with the account.

Collected data will be removed within 48 hours, including:

• Provided Name
• Email Address

For organization accounts, removed data will also include:

• Address (if provided)
• Profile description
• Profile listing on Community tab

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other Legal Requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.